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PT IAS Support Indonesia Introduces Janitor Trolley to Enhance Airport Customer Experience

30 April 26

Tangerang, 26 March 2026 - PT IAS Support Indonesia, or IAS Support, continues to strengthen its commitment to delivering facility management services that are more modern, well-organized, and customer experience-oriented. This commitment is reflected through the launch of the Janitor Trolley as part of the company’s innovation in cleaning services at Soekarno-Hatta International Airport.

The launch of the Janitor Trolley marks a new step for IAS Support in supporting the quality of cleaning services within the airport area. This innovation is designed to ensure that cleaning personnel can work in a more organized, efficient, and professional manner while also contributing to a more comfortable experience for airport users.

For IAS Support, cleanliness is not only about the final result. It also reflects how every service process can create a sense of safety, comfort, and quality for customers. The presence of the Janitor Trolley forms part of the company’s effort to strengthen facility care standards within the airport environment.

President Director of PT IAS Support Indonesia, Muhammad Putra Pariadi, stated that service innovation must continue to be developed to respond to customer needs and support the quality of airport operations.

Every comfortable journey begins with small details that are often unseen. With the launch of the Janitor Trolley, IAS Support aims to introduce a more modern, organized, and professional approach to maintaining airport facility cleanliness. This innovation is part of our commitment to continuously improving customer experience through consistent and high-quality services,” said Muhammad Putra Pariadi.

As a facility management company with an active role in the national aviation ecosystem, IAS Support understands that airport service quality is built through many interconnected service touchpoints. Clean public areas, facility readiness, and the professionalism of personnel are essential elements in creating a comfortable journey for every airport user.

Through the Janitor Trolley, IAS Support encourages implementing the standards of cleaning service that are structured and easily recognizable. The use of more modern work equipment also supports personnel to carry out their duties more effectively, while strengthening the image of professional airport cleaning services.

This initiative is aligned with IAS Support’s commitment to delivering operational and service excellence in every service area. With a spirit of innovation and attention to detail, IAS Support continues to provide service solutions that support operational continuity while delivering added value for customers and partners.

Through the spirit of Melayani Sepenuh Hati, Memberi Layanan Pasti, IAS Support remains committed to delivering clean, safe, comfortable, efficient, and professional services. The company believes that a better airport experience begins with every service detail managed with care and dedication.

About PT IAS Support Indonesia
PT IAS Support Indonesia, or IAS Support, is a facility management company that serves as a supporting partner in providing integrated area support services, covering airports, industrial areas, commercial areas, and tourism areas. IAS Support’s service portfolio includes Facility Management, Manpower Services, ICT Solutions, and Equipment Supply & Maintenance. IAS Support is committed to delivering clean, safe, comfortable, efficient, and internationally standardized services. Carrying the spirit of Melayani Sepenuh Hati, Memberi Layanan Pasti, IAS Support continues to strengthen its operations and service excellence to become a world-class provider of integrated area management support services.

Media Contact
Corporate Secretary
PT IAS Support Indonesia
Email: corsec.iass@ias.id
Phone: (+62) 813-1308-2087

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